Privacy Policy

Last updated: April 06, 2025

1. Introduction

Not Bad Tickets ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

2. Information We Collect

We collect and process the following information:

  • Name and contact details (email address) for ticket purchases and event organization
  • Event-related information for organizers
  • Ticket purchase history

3. How We Use Your Information

We use your information for:

  • Managing events and tickets
  • Sending ticket confirmations and event updates
  • Verifying tickets at events

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract fulfillment (for ticket purchases and event management)
  • Legal obligation (for financial records)
  • Legitimate interests (for improving our services)
  • Consent (for marketing communications, if applicable)

5. Data Retention

We retain your data for:

  • Ticket information: Until 6 months after the event
  • Financial records: 7 years (legal requirement)
  • Event organizer information: As long as the account is active

6. Your Rights

Under data protection law, you have rights including:

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

7. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication

8. International Data Transfers

Your data is stored and processed in the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

9. Contact Information

For any privacy-related queries, you can contact us through your event organizer. For data protection matters, you can contact the Information Commissioner's Office (ICO).

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes.